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FAQs

Below are the answers to frequently asked questions regarding products and purchases from Bright Side Jewelry.

When can I expect my order?

Items are usually shipped within 1-2 business day of cleared payment. Most items are shipped via USPS or ePacket to the US, then delivered by the USPS. You will be provided with shipping method and tracking number once your order has shipped.

Packages shipped via ePacket can be tracked through the USPS once packages arrive in the US.

You can track your ePacket order here:  http://17track.net/

Please note that if your order contains multiple items they may be shipped separately.

Shipping times vary but most items are received within 10-20 business days after shipping date.

If you have any questions please feel free to contact us @ support@brightsidejewelry.com

We truly value our customers and are happy to help!


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